Child Protection Policy

Version 1.0  ·  Effective: 1 June 2026  ·  Review: June 2027

1. Our Commitment

A-Level Exam Mastery recognises that the welfare of every child and young person is paramount. We are committed to protecting children from harm, responding to any concern promptly and appropriately, and working with statutory agencies to ensure the safety of every student in our care.

2. Recognising Abuse

All A-Level Exam Mastery facilitators and staff are trained to recognise the indicators of abuse. These include but are not limited to:

• Physical abuse: unexplained injuries, bruising, or fear of specific adults
• Emotional abuse: persistent negative self-image, significant behaviour changes, withdrawal
• Sexual abuse: inappropriate sexual knowledge or behaviour, disclosure of sexual contact
• Neglect: poor hygiene, inadequate clothing, hunger, extreme tiredness
• Online abuse: unsolicited sexual messages, manipulation by online contacts, distress after online activity

3. Responding to a Disclosure

If a student discloses abuse or expresses concern about their own safety during a session, facilitators are trained to:

• Listen calmly and without judgement
• Not promise confidentiality
• Not ask leading questions
• Record the disclosure in writing as soon as practicable
• Report to the DSL immediately — within 1 hour of the session end

4. Referral Procedure

The DSL will assess each concern and determine the appropriate response. This may include:

• Internal monitoring and support
• Referral to the local authority children's services in the student's country of residence
• Contact with the police if a crime may have been committed
• Report to the NSPCC (England and Wales) or equivalent authority in the student's jurisdiction

All referrals are documented. The outcome of every referral is recorded.

5. Allegations Against Staff or Facilitators

Any allegation made against a facilitator, staff member, or volunteer will be:

• Reported to the DSL immediately
• Subject to immediate suspension of the individual pending investigation
• Referred to the Local Authority Designated Officer (LADO) in England, or equivalent authority
• Investigated in accordance with our disciplinary procedure

The safety of the student takes precedence in all cases. No allegation is considered too minor to investigate.

6. Useful Contacts

• NSPCC Helpline: 0808 800 5000 (free, 24 hours)
• Childline (UK): 0800 1111 (for children and young people)
• Emergency Services: 999 (UK) / 112 (international)
• AEM DSL: safeguarding@alevelexammastery.com

7. Related Policies

Safeguarding Policy  ·  Online Conduct Policy  ·  Report a Concern